Customer Success

At TriActive, customer success is our top priority. We want to understand your needs and make your organization successful. We communicate regularly with our customers to ensure they are receiving the value they expect from our software.

With 2000 users and 35 offices around the globe, CDC was able to establish a systems management solution that handled their 24x7 worldwide mobile management needs.

View case study
“Since implementing TriActive's Desktop Management Suite, the service level we provide to our users has increased tremendously. Everything we need is in one place, including our inventory. We can make better decisions now and can quickly address our workload before taking on new challenges.”

IT Analyst, UnionBay
“TriActive's solution improves our efficiency and reach. So much so, that it has enabled us to manage 50 locations and over 5000 desktops and 1000 laptops with just a small IT staff of 20. That's two and a half times the industry standard (1 IT staff per 250 assets/users).”

IT Manager,
Catholic District School Board

The Success Program

We work individually with each TriActive customer to understand what constitutes success, and then lay out and commit to a joint plan to achieve it.
View Sample Success Plan 

How it Works

Our CEO speaks to each of our customers every six months. They tell us how we’re doing, and we jointly agree on a plan that will deliver success.
Schedule Your Customer Success Call 

How We’re Doing

Our goal is 100% customer satisfaction and we strive for that in all we do. Currently, our “Report Card” is shared on our quarterly executive webinars.
Read More 

Success Stories

Hear directly from customers how our commitment to 100% customer success is making an impact on their business.
Read Success Stories